Home and Property Management
We are committed to elevating your lifestyle through personalised services and support, ensuring proficient administration, effective management, and impeccable maintenance of your property.
We offer solutions tailored to your unique needs and preferences for your primary residence, investment property, holiday home, and family office.
Our Home & Lifestyle Assessment allows us to review your home and provide detailed recommendations for enhanced management of your property.
Our Services include:
Home and Office — Management and Maintenance
Staffing Strategies For Your Home — Recruitment
House Sales Readiness and Relocations
Home and Office —
Management and Maintenance
The responsibilities we can manage for you are limitless.
Annual Home Maintenance
Facilitation of all maintenance works
Schedules and checklists
Appliance and equipment checks
Home and Office Health Checks
Utility reviews
Bedding and towel upgrades
Crockery, cutlery and kitchen equipment upgrades
Holiday Period Support
Total home refresh and organisation
Trade and Service Provider Management
Trade quote management and bill review
On-site supervision & outcome management
House Management Manuals
Cleaning Routines and Checklists
Cleaning product reviews and recommendations
Systems and procedures
Inventory Management
Logging valuables such as artwork, wardrobe, accessories
Project Assistance
Functional design recommendations for large homes
Renovations and new builds
Defect management
Stylist, Floral and Plant Consultations
Artworks and Delicate Items
Hanging, care and maintenance
Staffing Strategies For Your Home — Recruitment
The Private Concierge will assist you in establishing the staffing and team in your home.
We develop the structure, including position descriptions and duty statements, approaches to staff reviews and provide ongoing support and assistance with staff performance. We’re committed to recruiting the best people for you and your home.
Principal Support
We work closely with Principals to assist with their important position in the household hierarchy.
Recruitment
Our service finds you the best candidates for your residence. We place Butlers, House and Estate Managers, Executive Housekeepers, Personal Assistants, Drivers, Chauffeur, Chefs and Groundskeepers.
Reference Checking
We conduct candidate interviews and reference checks, also offering checks for positions you choose to advertise yourself.
Training and Induction
Our comprehensive induction includes private training in your home. Our package is tailored to reflect your home and preferences. Refresher training for existing staff and ongoing development and support can also be accommodated. We aim to equip your staff with a range of considerations, behaviours and skills that are essential in private service.
Leave Coverage
When staff take planned or unscheduled leave, we offer assistance with short term staffing relief.
House Sales Readiness and Relocations
Moving Home
Whether downsizing or upsizing, relocating locally or internationally, we can assist you on the journey, start to end. We project manage the declutter, packing and unpacking, and work with several of Melbourne’s best removalists to safely transport your possessions to your new home.
Setting Up Your New Home
Coordinating with trades or specialist service providers, we set up your new home to your standards. During the planning phase, we discuss considerations for AV technology, security, cleaners, painters, stylist, picture hanger, gardener, and more. Our goal is to streamline the process and ensure your new home meets your expectations as quickly as possible.
Selling or Leasing Your Property
Let us take the lead in preparing your property for sale or lease. We project manage the agreed plan of action, in collaboration with trusted trades and specialists to execute upgrades economically and on-time. We can liaise with the real estate agent regarding the presentation of your property during the campaign period and auction day.
Agent For Your Rental Property
In addition to the valuable services of your real estate agent, we can represent you across various aspects of the property’s management and upkeep. Should you require further assistance during agent inspections, we can attend on your behalf, as point of contact for agent requests for any urgent repairs required. Our services extend to the coordination of rental compliance inspections and certificates, and project managing renovations, including the sourcing and comparison of quotes for your consideration.